Standard delivery is free when you spend £40 and over (for UK mainland) & £200 (for International).
UK STANDARD DELIVERY
Standard delivery to the UK mainland will take between 3-10 working days* from when the order is placed.
Standard delivery to Northern Ireland, Highlands, Channel Islands and all UK Offshore Islands will take longer 5-12 working days.
Please be aware, during the SALE period, standard delivery may be 5-10 working days from when your order is placed.
Overall, we always aim to deliver your order within 10 working days, but it’s subject to postcode and availability of courier service to that area.
NEXT DAY DELIVERY
We also offer a Next Day Delivery service.
We will always endeavour to deliver your products within 24 hours on a working day* when you select the Next Day Delivery option.
However, in some cases, our next day services may not be available and could be delayed.
These may particularly occur during busy periods, such as Sales, unavailability of courier service in the region, or due to untoward occurrences that are beyond our control (such as adverse weather conditions).
We offer free shipping for all standard orders over £40 (mainland UK only) and £200 (international).
Please note free shipping is only offered for standard delivery (3-10 days) and does not qualify for next day delivery. The minimum order for free shipping next day delivery is £100 (UK).
*A working day is referred as Monday to Friday.
Orders placed on Saturday, Sunday and Bank Holidays will only be dispatched within the next 1-2 working days.
You can have your order delivered to a different address to the billing address of your debit/ credit card.
You can enter the delivery address at checkout. Please ensure however that all details are correct before you checkout as amendments to your delivery details cannot be made once your order has been dispatched.
Your delivery experience is an essential part of our service offering to you.
Once your item has been dispatched, we’ll send you an email with the delivery information.
If you require any assistance with regards to your delivery, please email firstname.lastname@example.org.